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Shipping & Returns 

Shipping Policy

Shipping

Waiting for fun stuff like cool cards and gifts can be frustrating so I aim to have all non-custom items ready for mailing as soon as possible after you order.

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Standard shipping is 3-5 business days

Local delivery within 6 km of EH39 is free and items can also be collected for free from: Braeside, Station Road, Dirleton, EH39 5LS. 

(Please wait for a confirmation email before collecting to ensure you don't have a wasted trip!)

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Products are posted via Royal Mail.
 

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Return & Exchange Policy

To start the returns process please contact kate@designsfromtheedge.com with details of the piece you wish to return and reasons for return. If your return is accepted I will send you details of  how and where to send the package. Items sent back to me without first requesting a return will not be processed or refunded.

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Please Note: Customised pieces are non-refundable unless not fit for purpose.

 

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